Double sales, get paid faster and free up 30+ hours a week
We help small businesses implement AI-enabled systems across sales, marketing, and finance.
What Clients Say About Us
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Managing Director, Mudrak & Sons
Construction
“I couldn't recommend them highly enough. In particular, the systems which they helped me implement both from a CRM perspective as well as the strategy work has definitely helped me immediately, and also my team.”
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CEO, Restaurant Group
Hospitality
“Before we met, I was fed up - I wanted out. We initially worked together to increase our valuation pre-sale, but once we made some tweaks to the business, everything got a lot easier”
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CEO, Reaction Lab Media
Content Agency
“The entire process has really helped me neutralise some of the more emotion led decision making that I was moving into and created a more strategic and logical frame of mind when it came to my growth strategy”
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Owner, Rob Wade Electrical
Construction
“Having experts come into my business, show me my blind spots and walk me through how to overcome them was invaluable. I’m years ahead of where I would be without them”
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CEO, HoverIT
E-Commerce
“Their knowledge of where to play and how to win in the market enabled us to fine-tune our strategy and operations to unlock new opportunities”
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Founder, Hainulin Designs
Creative Agency
“The systems have been instrumental in the success of our company. Their commitment to excellence and ability to drive consistent results has been a transformative experience.”
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CMO, Recruitment Software
B2B SaaS
"It's been so refreshing working with someone that actually knows what they're talking about - also helps that they’re getting us results!”
Client Spotlight Of The Month
Mudrak & Sons
Construction Supplies
In just a few months, we streamlined operations and gave the business the structure it needed to scale.
Installed a best-in-class sales and marketing automation system (ScaleSmart CRM) that doubled sales and improved margins
Automated invoicing, bank reconciliation, and payment chasing to save hours every week
Freed up the CEO, Emilio, to focus on strategy and growth instead of daily firefighting
The result - a leaner, more profitable business that runs smoothly without constant oversight.
Who We Are
We’re Dillon and Liam - the strategy and systems guys behind ScaleSmart. We’ve spent years helping founders turn chaotic businesses into well-oiled, profitable machines.
Liam focuses on systems, automation, and tech - making sure everything actually runs smoothly.
Dillon focuses on strategy, structure, and commercial growth - making sure every system drives profit.
Together, we build the kind of operations that most business owners dream about - one that frees you from firefighting and lets you scale with clarity.
See how we’ve helped 15+ small businesses:
How it actually works
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By automating key sales & marketing functions, we help business owners move the needle faster - and more efficiently.
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Dedicated payment systems help you automatically create, send and follow-up with invoices.
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By building dedicated processes across sales, marketing and finance - you and your team work more efficiently than ever.
We help businesses run smoother, scale faster, and make more money - without adding more people.
Most companies hit a wall because everything’s manual, messy, or stuck in someone’s head.
ScaleSmart builds AI-enabled systems that handle your sales, marketing, and finances automatically - so your team stops chasing tasks and starts growing the business.
Think:
Your sales and marketing running on autopilot
Invoices, payments and reports handled automatically
Clear dashboards showing what’s working (and what’s not)
Fewer fires, faster decisions, more profit
Our Process
Discovery: To gain a deeper understanding of where you want to take your business and what’s stopping you from getting there, we’ll conduct our proprietary framing session workshop.
Planning: After your framing session, we’ll start developing a clear plan for the key systems YOU need to move the needle.
Implementation: In under 30 days our team will implement all systems across sales, marketing & finance to help your business reach new heights.
Ongoing Support
Join regular check-in calls and access a dedicated support channel to benchmark your growth, hold you accountable and ensure you achieve your growth targets.
Following full system setup, have Dillon & Liam help out with any tweaks, improvements, roadmap planning and new system builds depending on your needs.
What we’ve built for clients
Systems engineered to support your next stage of growth
✔️ Automated lead capture & follow-up (Email, SMS, WhatsApp)
✔️ Digital quoting, invoicing, and payment reminders
✔️ Centralised dashboards for pipeline, cashflow and team activity
✔️ 24/7 AI tools: website chatbot & voice lead capture
✔️ Calendar sync, review generation, task tracking
✔️ Full team onboarding and training
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CRM Setups
Centralised platform for managing customer interactions, tracking sales leads, and nurturing client relationships.
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Acquisition Systems
Platforms to capture and manage inbound inquiries from marketing campaigns.
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Hiring & Onboarding Systems
Platforms to manage and automate recruitment, interviewing, and onboarding processes.
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Outreach Systems
Tools for automating outbound sales activities such as email campaigns, cold outreach, and prospecting.
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Sales Call Automation
Software to schedule, track, and automate sales call workflows, including reminders and follow-ups
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Contract Automation
Automated systems to create, send, and manage contracts, with e-signature capabilities
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Payment Automation
Bespoke systems to automate recurring billing, invoicing, and payment collection
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Reporting Dashboards
Real-time visualization of key performance metrics across departments
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Process Automation
Systems that automate repetitive operational processes to save time, reduce human error and leverage activities.
Our Pricing
We’re growth partners, not coaches
We start on a consulting basis - diagnosing, fixing, and rebuilding your systems and strategy so the business can scale. This can be executed in as little as 10 days.
Once the foundations are right, we shift into a performance partnership. That means our success is tied to yours.
Example:
If we add £1.5M to your top line, we take a pre-agreed percentage of that uplift.
No endless retainers. No vague promises. Just shared upside and real results.
We back ourselves - because we only win when you do.
How we work with you
Proven engagement strategies that will hold you accountable and propel you ahead of the competition
🚀 Rapid execution
🔁 Ongoing support
✅ Removal of guesswork
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1:1 Meetings with Liam & Dillon
On demand access to strategy & marketing experts. Get actionable, personalized guidance for your unique situation.
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Team Workshops
Available to both yourself and your entire team, discover breakthroughs through interactive workshops.
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Tools & Resources
Get exclusive access to SOPs, guides and strategy workbooks that plug directly into your business.
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Access to Partner Network
Be connected with our network of subject matter experts, fundraisers, investors, software developers and designers.
As featured on
FAQs
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Most consultants give you advice. Most ops hires execute tasks. We bridge the gap - combining strategic consulting with hands-on systems implementation. You get the thinking and the doing, so growth doesn’t stall at the whiteboard stage.
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If your business is profitable, growing, and starting to feel messy behind the scenes - it’s time.
The longer you wait, the more time, money and mental bandwidth you lose to inefficiency.
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Clients usually start seeing tangible results - time saved, smoother delivery, clearer reporting - within the first 10-30 days.
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Perfect. We’re tool-agnostic. We’ll build around what you already use, streamline it, and make the systems talk to each other - so your tech stack finally works as one ecosystem and source of truth.
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We build with your team, not just for them. Every system is designed for simplicity, with training, SOPs and company-wide adoption baked in. Our rule: if it needs a manual to understand, it’s too complex.
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We don’t disappear. Once your systems are live, we act as your growth partner - offering weekly check-ins, further tweaks & optimisations, and accountability so you keep scaling smoothly.